Client Results & Testimonials

Now that my report is complete, I wanted to follow up as promised and pass along my sincere thanks and congratulations for the outstanding work you’ve done in preparing for the ISO 9001 and ISO 27001 audits. It’s clear that you’ve put a tremendous amount of effort into overhauling the management system, and the results really show. The structure, clarity, and overall maturity of the system are a credit to your hard work, especially given that you’ve taken on this responsibility so recently. It’s not often that someone new to the role delivers such a well-organised and well thought through system in time for an audit cycle. You’ve done an excellent job, and the improvements you’ve implemented will undoubtedly serve the organisation well moving forward. Well done and keep up the great work.

Cprogress

Digital Marketing

30 July 2025

We run a fairly busy digital marketing agency looking after businesses throughout the north of England. We did have 2 colour laser printers that were self maintained and we purchased our own ink on a monthly basis from PC world at a cost of around 250 per month. The ink would run out regularly and we would be unable to print on occasion. We were passed Zero's number by another company who has used Zero for 6 years, they highly recommended them. After looking at what we do and the type of material we print, Zero literally halved our monthly ink spend and provided us with an amazing printer / scanner / copier that never lets us down and at the same time prints our company literature like it's been printed at a professional printing company. If you are looking for reliable, professional cost saving

Leek Building society

Finance

1 December 2025

very friendly and nice to speak to on the phone. no queries or concerns

London Priority Services Limited

Financial Services

30 July 2025

We’ve been working with Zero Enterprises for over eight years, and throughout this time, they’ve been our trusted partner for all our printing needs. As a busy accounting firm, we depend on reliable equipment and responsive support to keep our workflow uninterrupted—and Zero Enterprises has consistently delivered on both fronts. Their service and maintenance are second to none. Supplies always arrive well in advance, and they somehow know exactly what we need, even when we think we’re running low. Their attention to detail and proactive approach have been instrumental in helping us stay productive and continue delivering for our clients. I would confidently recommend Zero Enterprises to any business looking for dependable, efficient, and genuinely supportive printer solutions. They’ve been a key part of our success.

Jigsaw Finance

Financial Services

30 July 2025

We’ve been customers of Zero’s for over 10 years now. We’ve had many sales people trying to take our business from them, but nothing would make us switch supplier, as we trust them implicitly with our print fleet. The turnaround times on service calls are always quick, nothing is too much trouble for them. They provide excellent service all round.

Retirement Planning UK

Financial Services

30 July 2025

I just wanted to say thank you to you all at Zero for your help and support to RPuk Ltd! Always in regular contact to check our supplies, via emails or calls with their team and then checking if orders have got to us in time. During these tricky times over the last 18 months, you have continued to support us when our office stayed open with maintenance for our printer, and come out to sort the problem which was just great! We look forward to continuing with your high level of care and support and wish you all the very best for your company going from strength to strength.

Leek Building Society

Financial Services

30 July 2025

We have dealt with Zero for many years and always found them to be straightforward and good to their word. It's good to know that some old-fashioned service still exists in the printer and copier world. We recently switched one of our copiers from a manufacturer we have used for years to Toshiba. The machine has been very good and more importantly the backup service you get is top notch. Far better to speak to a UK-based call centre than an overseas centre who just don't understand how infuriating it is to be on the phone for ages. We have just switched our second main machine over to Toshiba and if the service continues, we won't look elsewhere. Just wanted to thank you and your team for the professionalism and excellent service you supplied during our recent Printer rollout to all twelve of our branches. The delivery and installation as well as the onsite training were exceptionally well received by our busy branch staff. It should be noted that at very short notice we changed some of the proposed delivery and installation times and you were able to fit around this without issue. We are happy with the machine, from installation to its first copy, and in fact it’s so simple to operate we didn’t need hardly any training at all. We are very happy with both the machine and the service agreement; the machine more than meets our needs.

Roma Finance

Financial Services

30 July 2025

Working with The Zero Group has been a genuinely smooth and professional experience from start to finish. Our account manager was incredibly helpful throughout—he answered all my questions clearly and guided me towards a fair and sensible contract that suited our needs perfectly. On the day of installation, Craig and the delivery team were equally impressive. Craig took the time to walk me through the setup and testing of the printer, making sure everything was running flawlessly before wrapping up. The whole process was seamless, and the equipment is working without a hitch. A big thank you to the entire team for making it so easy and stress-free.

Rocialle Healthcare Ltd

Healthcare

16 September 2025

We have been with zero for some time now and the service provided is always great. Due to this we have expanded the range of services provided into more advanced printing solutions, the team is always a huge help with support and supplies and they're very knowledgeable on the products and services offered.

Shottle Hall

Hospitality

30 July 2025

The Zero Group have supplied us with two professional Toshiba multifunctional printers and they have proven to be great quality and highly reliable machines. The Customer Service from Zero has been excellent with a prompt and responsive service at all times. I have already recommended The Zero Group to other businesses and would not hesitate to do so again

Healthshield Friendly Society

Insurance / Healthcare

30 July 2025

Health Shield Friendly Society has a mixed fleet of printers, faxes and photocopiers. Part of our remit was to reduce costs and increase productivity through the use of technology, reducing the number of disparate systems and consolidating functions into multi-functional devices. Our organization uses Microsoft Dynamics products for our ERP and CRM functions. We have approximately 600 letters which are sent to our membership as required. We were buying preprinted letter headed paper, then printing our letter onto this. We decided to move to printing our letter heads on demand, realizing a saving on each printed sheet. We would need the letter head graphic on the front page, not on any subsequent pages. Rather than amend 600 letters we decided that we wanted the printer to control this function. We spoke with many providers, who liaised with manufacturers to create a solution. We found Zero took ownership of the request, bringing specialists into our organization to fulfil the requirements. Zero understood our requirements from the initial meeting and relayed exact requirements through to Toshiba. They put a lot of time and effort into the project and stood out above all other potential suppliers. Our relationship with Zero is a very healthy one, with us receiving exceptional service and attention. We believe that any manufacturer would benefit from having Zero as a partner/supplier where their service and industry knowledge can give Toshiba competitive advantage.

Carvill & Johnson Solicitors

Legal

30 July 2025

The Zero Group have supplied multifunctional printers to Carvill & Johnson for over 6 years now. We have always found the Toshiba printers to be reliable, producing great quality results and meeting all of our print, copy and scan requirements. On the rare occasions, we have encountered problems with the machines however the backup service from The Zero Group has truly been excellent. They always respond promptly and professionally to service issues to ensure that any disruption to our business is minimised. I would happily recommend the Zero Group to other businesses.

Goddard Dunbar & Associates Limited

Legal

30 July 2025

We were looking for a new supplier and Zero came recommended to us. Initially we wanted to replace two Konica Minolta photocopiers and Zero suggested we change to Toshiba. Working in a busy environment, the machines supplied by Zero work perfectly and we always have a supply of toners. We have been so pleased with Zero that we recently upgraded our two Ricoh machines to Toshiba in both our offices. Zero and their staff know their products, their service is exceptional and whenever we have a question, they are always at the other end of a telephone with the answer. If you are looking for a business that knows their stuff with a brilliant after service then look no further.

Brit European Transport Ltd

Logistics

19 August 2025

The Zero Group provide excellent service and solutions, they are very responsive to any issues and are a great company to work with.

Regal Crown Logistics

Logistics / Transportation

30 July 2025

We have worked with Zero for many years, the customer service is always excellent with quick response times for any maintenance. Switching to a managed print service has saved us considerably in printing costs.

Wheely-Safe Ltd

Manufacturing

2 February 2026

We are very happy with the level of service we receive, and would happily recommend them.”

Crosby Composites

Manufacturing

21 January 2026

Printer is up and running. I think id be playing this down a little when I say thanks ever so much for the same day turnaround in delivering and helping setting up this printer. I’ve not seen this type of service for the last 25 years of my IT career. I genuinely got used to working with companies that have forgotten what it’s like to pull all the stops out for a customer. I have to admit (and I’m sure you could tell by my tone of voice this morning) I thought this was never going to be in and installed and setup on PC’s way before close of business today.

HAT International Limited

Manufacturing

27 October 2025

We recently upgraded our office technology with a new telephone system, broadband, and photocopier/scanners supplied and installed by The Zero Group. From start to finish, the service we received was outstanding. Their team was incredibly responsive, ensuring every query was dealt with quickly and professionally. The installation process was smooth and well-organized, with minimal disruption to our day-to-day operations. The products themselves have exceeded our expectations in terms of performance and reliability, and we’ve already noticed an improvement in both communication and efficiency across the business. On top of that, the pricing represents excellent value for money. We’re extremely happy with both the quality of the equipment and the level of customer service we’ve experienced. We wouldn’t hesitate to recommend The Zero Group to any business looking for dependable technology solutions backed by great support.

Jackmark Engineering Ltd

Manufacturing

13 October 2025

We have had very few issues with the printers from Zero but when we do they are handled quickly and efficiently with Staff always being professional and happy to help. Excellent customer service.

Allenco Worldwide

Manufacturing

30 July 2025

The main issue we have had has surrounded scanning, part of this is probably us getting used to the machine but nothing that would put into question our decision to go with this machine or Zero. Other than the slight delay getting this one resolved, the response has been very good. We were very happy with the way this was resolved and Zero appears to have a good customer ethic which is really nice to see.

Xtrutech

Manufacturing

30 July 2025

We found Zero very competitive and the Service that we have received has been second to none. I would highly recommend their Team and the Technician was thorough and extremely helpful with all of the installation.

Potclays

Manufacturing

30 July 2025

Zero quoted for a great machine at the right price, installed it within a day or two of ordering and have continued to support us since. Highly recommended

Fumetec Ltd

Manufacturing

30 July 2025

The Zero Group were invited to tender for a new contract after our current contract expired. We were surprised and pleasantly impressed with the presentation and support, acting swiftly making the whole process easy. The printer we opted for is actually cheaper on cost, operates at increased speed and is more flexible on available options.

Strategic North

Marketing / Consulting

30 July 2025

We are very pleased with the service that Zero provides alongside the printers themselves. The support team are proactive ensuring that everything is running smoothly and that stocks of toners are being provided in good time. The customer helpline to diagnose printing errors or faults are quick to respond and very clear in their instructions. The machines supplied are excellent too!

Shropshire Peer Counselling & Advocacy Service

Non-Profit / Social Services

30 July 2025

We changed to Zero, after not a very good experience with another provider, we must say this has been a much better experience for us. For instance we had a small blip and they came out immediately to sort it out, the toner arrives in plenty of time for the others running out, meaning we are not without a copier whilst waiting for toner. The customer service is great all the staff we have spoken to are very polite and answer any queries straight away, or if they cannot they get the right person to contact us and help. Thank you to everyone at Zero for making this a good experience keep up the good work.

The Derek Evans Partnership

Professional Services

30 July 2025

Zero have been our sole supplier of copy/printing and scanning for many years and fits our philosophy of Partnering with suppliers whenever possible. The organisation’s great strength is understanding our business and how we wish to work, tailoring a solution that delivers what we want; and integrating it into our overall IT system.

Monarch Partnership

Professional Services

30 July 2025

Thought I would drop you a quick email to say that so far I have been very impressed with the price, delivery, machine and install process.

Evolution PR

Public Relations

30 July 2025

After 5 years with another company, we changed to Zero this year and could not be more pleased. The changeover was seamless and we’ve not had a single issue in the first three months. Not only do we have a more affordable contract and a better printer, with everything we need, but we now have a face to a name for service!

Cheshire Lamont

Real Estate

30 July 2025

Excellent customer service, efficient and prompt to deal with any issues – highly recommend.

Burley Browne Chartered Surveyors

Real Estate

30 July 2025

We were introduced to Zero Enterprises in June 2016 as our contract was due to terminate with the supplier of our copiers. Zero Enterprises were very competitive and offered advice as to the best copiers for our needs. Based upon this, we decided to give them our order and were very pleased with the efficient manner they dealt with supplying and installing our new copiers. It is now coming up to 12 months since installation of our copiers and we have only had one minor problem which was dealt with very promptly. All members of Zero's staff are always very pleasant and helpful. We would not hesitate to recommend their services.

Paul Carr Estate Agents

Real Estate

30 July 2025

We have undertaken dealings with The Zero Group for a period of time stretching some 15 years. Over this time we have received nothing but excellent advice and service from their team. A full explanation of the various options available to us, including choice of machines, finance options and detailed financial calculations have always been provided right from the outset of the proposition. No question has appeared to be too small or insignificant for an easily understood explanation. Our experience of delivery and installation has always been first class and always on schedule. Linking computers with printers and scanning facilities, which is often tricky and testing, has been cleverly overcome on every occasion. As for after sales service is concerned, which after all is often the true test of real service, The Zero Group has always been impeccable. Their standards are second to no one we have encountered in this particular field. All of the people we have encountered have always been friendly and efficient. Overall, we would wholeheartedly and without reservation

James Du Pavey Estate Agents

Real Estate

30 July 2025

Zero provide the personal touch, cost effective, but most importantly you provided a quality of print that could not be beaten by any of the rival companies. Even Konica head office said they could not believe that this quality of print had come from a machine at this price.

Langtree Property Partners

Real Estate

30 July 2025

Zero’s service is excellent! The devices we have match our needs extremely well, both in terms of copying/scanning in mono and colour. Each machine has the facility to increase its capabilities should we need this in the future which is one of the reasons we selected both the machine type and Zero as our supplier. When we require attention to our devices, we receive excellent service.

Vision Unique Equipment Ltd

Security

5 August 2025

We have worked with the Zero Group for quite a number of years now and have built an excellent relationship along the way. They are always extremely responsive when dealing with specific queries and will always go the extra mile to help. They make regular check backs and engineer visits if necessary, are always within a satisfactory timescale. Overall I would highly recommend.

Alsager Golf & Country Club

Sports / Recreation

30 July 2025

Zero Enterprise has supplied Photocopiers to Alsager Golf & Country Club for the last twelve years. The machines work very efficiently with very few problems. If an engineer visit is required the service is excellent and the machine is back up and running in no time at all. The supply of consumables is also excellent with helpful staff and prompt delivery of the goods.

Unitas Youth Zone

Youth Centre

12 January 2026

Since going with Zero, I have not had to follow up and be point of call for any issues with our photocopier/printer. Previously we owned our machine and had to order everything as and when needed. Now this is done automatically and having a lovely customer service on the end of the line is great.