Document Management System (DMS)

Document Management System

Turn paper into searchable, secure digital documents with DocuWare DMS. Scan from any multifunction printer, automate workflows and integrate with your existing business software - all configured and supported by The Zero Group.

The Zero Group supplies both multifunction printers and DocuWare document management software - giving UK businesses a single supplier for the entire document process, from scanning paper to automating digital workflows.

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Trusted by 500+ UK businesses
5/5 from our reviews
Paper to searchable digital in seconds
GDPR-compliant archiving
500+ software integrations

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We help UK businesses eliminate paper-based processes through DocuWare - one of the world's leading document management systems (DMS). Most organisations already have multifunction printers or photocopiers in place. Document management is the other half of that investment: instead of printing paper and filing it in cabinets, you scan documents directly from your MFP into DocuWare, where they are automatically indexed, made fully searchable using optical character recognition (OCR), and routed through approval workflows. The result is a paperless office where any document can be found in seconds, shared instantly, signed electronically and archived compliantly - without a single filing cabinet. Because we supply both the hardware and the DMS software, we design an end-to-end solution: the right printers to capture your paper, and the right document management system to store, process and automate everything that comes from them.

From paper to digital - the full process

We handle both sides: the hardware that captures paper, and the DMS software that processes, stores and automates everything that comes from it.

Paper document
Invoice, contract, HR form, correspondence
Scan from MFP
One button on your printer or photocopier
DocuWare DMS
Indexed, OCR-processed, searchable, workflow-ready
Find in seconds
Full-text search across every document
Automated workflows
Approval, review, escalation and reminders
eSignatures
Legally binding, audit-trailed electronic signing
System integration
Sage, SAP, QuickBooks, M365, Teams and 500+ more
500+
Integrations
DocuWare connects with over 500 applications including SAP, QuickBooks, Outlook and more
80%
Faster processing
Typical reduction in invoice and document processing time with automated DMS workflows
Same day
Scan-to-archive
Documents scanned from any MFP are indexed, OCR-processed and retrievable the same day

Why choose The Zero Group for your DMS

We are not just a DMS reseller. Because we supply printers and document management together, we design a joined-up solution - not two separate projects.

Paper to digital in seconds

Scan paper documents directly from any connected MFP or scanner into DocuWare. Optical character recognition (OCR) converts every page into a fully searchable digital file, indexed automatically with metadata so you can find any document in seconds - not filing cabinets.

Automated document workflows

Replace manual routing, chasing and approval processes with automated DMS workflows. DocuWare routes documents to the right person, monitors due dates, sends reminders and provides a real-time audit trail - from invoice approval to contract sign-off.

Electronic signatures built in

Collect legally binding electronic signatures directly within a DocuWare workflow. Documents are routed to signatories automatically, and signed copies are archived with a full audit trail - eliminating printing, posting and scanning for signatures.

GDPR-compliant secure archiving

DocuWare encrypts all documents at rest and in transit, enforces granular user permissions and maintains comprehensive access logs. Retention policies and deletion schedules can be automated to support GDPR compliance - far safer than paper files.

Connects to your existing systems

DocuWare integrates with over 500 applications including Microsoft 365, Outlook, Teams, SAP, Sage, QuickBooks and your ERP. Documents scanned from your MFP flow directly into your accounting, HR or CRM system without manual re-keying of data.

Works with your existing printers

Because we supply both printers and DMS software, we configure your MFPs to scan directly into DocuWare with a single button press. Whether you lease a photocopier from us or already own your fleet, we integrate the hardware and software as one joined-up solution.

Printers and document management - one supplier

Most document management projects are sold in isolation, with a separate company supplying the DMS software and another managing the print hardware. That means two contracts, two support teams and a gap between paper capture and digital processing.

At The Zero Group, we supply and support both. Whether you lease a photocopier from us, purchase office printers or already have a fleet in place, we configure your MFPs to scan directly into DocuWare with no additional hardware required. The result is a seamless process: paper in, digital out - with every document indexed, searchable and ready to enter an automated workflow.

If you need printers or want to explore leasing and rental options alongside your DMS, we can bundle the whole solution and give you one clear monthly cost for hardware and software support.

MFP Hardware
A3 & A4 printers, photocopiers, scanners - leased, rented or purchased
DocuWare DMS
Cloud or on-premises document management software, configured and supported
Integrated setup
Printers configured to scan directly into DocuWare - one button, fully automated
Single support team
One number for hardware and DMS support - no finger-pointing between suppliers

What DocuWare DMS does for your business

A full document management system that goes far beyond a shared drive or cloud storage.

Optical Character Recognition (OCR)

When a paper document is scanned into DocuWare, OCR technology reads the text and converts it into machine-readable data. Key fields - supplier name, invoice date, amount, PO number - are extracted automatically and used to index the document without any manual data entry. The result is a fully searchable digital archive where any document can be found in seconds using any piece of information it contains.

Intelligent Document Processing (IDP)

DocuWare's AI-powered Intelligent Document Processing goes beyond standard OCR. It classifies documents automatically by type - invoice, purchase order, HR form, contract - and routes each to the correct workflow without manual sorting. Handwritten text, poor-quality scans and complex document layouts are all handled, reducing manual intervention and eliminating mis-filing.

Workflow automation

DocuWare workflows replace manual processes with automated routing. An invoice arrives - by scan, email or import - and DocuWare routes it to the correct approver, monitors the due date, escalates if no action is taken and archives the approved version with a full audit trail. The same logic applies to HR onboarding, contract approval, quality control documentation and any other document-driven process your business runs.

Security, compliance and GDPR

DocuWare encrypts all documents at rest and in transit, enforces role-based access controls so staff only see documents they are authorised to view, and maintains a full audit trail of every access, edit and deletion. Retention schedules can be automated - documents are flagged for review or deletion when their retention period expires - supporting GDPR compliance across all document types.

Document management by department

DocuWare works across every part of your organisation, not just one team.

Accounts payable

Automate invoice capture, three-way matching and approval workflows. Reduce processing costs from ~£15 per invoice to under £4 with full audit trails.

HR and onboarding

Digitise employee files, automate onboarding paperwork, collect e-signatures on contracts and enforce retention schedules for GDPR compliance.

Legal and contracts

Centralise contracts in a secure, searchable archive with version control, approval workflows and automated renewal reminders. Collect binding e-signatures.

Operations and logistics

Attach delivery notes, proof of delivery and quality documentation to orders automatically. Find any delivery record in seconds using order or customer number.

Healthcare and care

Manage patient records, care plans and regulatory documentation in a GDPR-compliant, encrypted archive with granular access controls per role.

Education

Digitise student records, staff files and governance documents. Automate consent forms, policy sign-offs and exam paperwork through simple digital workflows.

How we implement your DMS

A structured five-step process from process mapping to live DMS and ongoing support - including your hardware if needed.

1

Discovery and process mapping

We map your current paper-based processes - where documents come from, where they need to go and how long they are retained. This covers incoming mail, invoices, contracts, HR records, customer correspondence and any other document types you handle.

2

DMS design and configuration

We configure DocuWare around your document types, user roles, approval workflows and integration points. File cabinet structures, index fields, OCR rules and scan destinations are all set up before go-live so the system is ready to use from day one.

3

Hardware and scan setup

We connect your existing or newly supplied MFPs and scanners to DocuWare. Scan-to-DMS profiles are configured on each device so staff can drop a document in the feeder, press one button and have it appear in the correct digital archive, correctly indexed.

4

Integration with business systems

Where needed, we integrate DocuWare with your accounting software, ERP, CRM or Microsoft 365 environment. This enables automatic document import, data extraction and two-way synchronisation so information flows without manual effort.

5

Training, go-live and support

We train administrators and end users, support a phased or full go-live and remain available for helpdesk and engineering support thereafter. As your document volumes grow or processes change, we adapt your DMS configuration to match.

What our customers say

Real feedback from businesses we've helped

"We've been working with Zero Enterprises for over eight years. As a busy accounting firm, we depend on reliable equipment and responsive support and Zero has consistently delivered. Supplies always arrive well in advance, and their proactive approach has been instrumental in helping us stay productive."

L
London Priority Services Limited
Financial Services

"We've dealt with Zero for many years and always found them straightforward and good to their word. Far better to speak to a UK-based call centre than an overseas centre. The service is top notch. If the service continues, we won't look elsewhere."

L
Leek Building Society
Finance

"Working with The Zero Group has been genuinely smooth and professional. Our account manager guided me towards a fair contract that suited our needs perfectly. The installation was seamless, and the equipment is working without a hitch."

R
Roma Finance
Financial Services

"Zero and their staff know their products, their service is exceptional and whenever we have a question, they are always at the other end of a telephone with the answer."

G
Goddard Dunbar & Associates
Legal

"Switching to a managed print service has saved us considerably in printing costs. The customer service is always excellent with quick response times for any maintenance."

R
Regal Crown Logistics
Logistics

"Zero literally halved our monthly ink spend and provided us with an amazing printer that never lets us down. Reliable, professional cost saving."

C
Cprogress
Digital Marketing

Document Management System FAQs

Common questions about document management software, DocuWare DMS and how it works with your existing printers and business systems.

What is a document management system (DMS)?

A document management system is software that captures, stores, organises and retrieves business documents digitally. DocuWare, which we implement and support, goes further by automating document workflows, applying optical character recognition to scanned paper, integrating with business software and enforcing access controls and retention policies - replacing paper filing cabinets with a secure, searchable digital archive.

Do we need to replace our printers and scanners to use DocuWare?

Not necessarily. DocuWare integrates with most modern multifunction printers and scanners. Because The Zero Group supplies both printers and DMS software, we assess your existing hardware and configure it to scan directly into DocuWare where compatible. Where devices are end-of-life, we can supply new MFPs that are fully integrated with your document management system from day one.

What is OCR and why does it matter for document management?

Optical character recognition (OCR) converts the text in a scanned image into machine-readable data that can be searched, indexed and extracted automatically. When a paper invoice or contract is scanned into DocuWare, OCR reads the text, extracts key fields like supplier name, date and amount, and indexes the document without manual data entry. This is what makes a paperless office genuinely useful rather than simply a digital filing cabinet.

Can DocuWare handle electronic signatures?

Yes. DocuWare includes built-in electronic signature capabilities and integrates with third-party providers such as DocuSign and Validated ID. Documents are routed to signatories automatically within a workflow, signed copies are archived with a legally compliant audit trail, and version control ensures you always have the final signed document on file.

Is DocuWare cloud-based or on-premises?

DocuWare is available as a cloud-based SaaS solution or as an on-premises deployment, with hybrid options also supported. Both versions offer the same functionality and user experience. Most UK businesses we work with opt for the cloud version for ease of deployment, scalability and reduced IT overhead, though we support on-premises installations where regulatory or infrastructure requirements demand it.

How does document management link to my existing printers and photocopiers?

This is one of our key strengths at The Zero Group. We supply and support both multifunction printers and document management software, so we configure the two as a joined-up solution. Your MFP becomes a capture point: scan a paper document, select a destination profile on the panel, and the document arrives in DocuWare already indexed and OCR-processed. No manual uploading or filing required.

Request your document management quote

Tell us about your current document processes, how much paper you handle and whether you have existing printers or need hardware too. We aim to respond within two working hours.

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Just honest advice
2-hour response
During business hours
Transparent pricing
No hidden fees

We'll never share your details

By submitting this form, you agree to our privacy policy.

Ready to turn paper into digital?

Join businesses across the UK that trust The Zero Group for document management software, DocuWare DMS implementation and the printers that feed it. One supplier, one joined-up solution, one support team.

No obligation proposals
UK-wide implementation
Printers and DMS from one supplier